Do you have an aggressive person in your life? The aggressive raises the volume of his voice in order to take control of the task at hand. The volume increases as the conflict escalates. He often sees victory defined by the axiom, “The loudest voice wins.” In order to take control of the person involved […]
Leading the Aggressive (James 1:19)
Direct Difficult People Toward Wisdom like a Highway Sign (Proverbs 24:11-12)
After connecting, deflecting, and reflecting of difficult behavior, comes the directing. When the difficult person understands that we are engaged with his heart, he becomes more open to our suggestions. This is when we want to direct him toward wisdom. Often, this is most effective when we offer multiple wise choices. In one of the […]
Reflect the Heart like a Mirror (Proverbs 27:19)
When dealing with a difficult person, do you struggle to reflect that person’s heart in a way that communicates you understand his or her desires? Unfortunately, most of us rarely stay engaged long enough to get that far and see that deeply. Because so few people connect with a difficult person’s heart and even fewer […]
Deflect Difficult Behavior like a Shield (Proverbs 17:9)
In order to listen and lead the difficult person, we must make at least four wise movements: (1) connect with his heart like a Lego (Proverbs 20:5); (2) deflect his difficult behavior like a shield (Proverbs 17:9); (3) reflect his heart like a mirror (Proverbs 27:19); and (4) direct him toward wisdom like a highway […]
Connect with His Heart Like a Lego (Proverbs 20:5)
In order to listen and lead the difficult person, we must make at least four wise movements: (1) connect with his heart like a Lego (Proverbs 20:5); (2) deflect his difficult behavior like a shield (Proverbs 17:9); (3) reflect his heart like a mirror (Proverbs 27:19); and (4) direct him toward wisdom like a highway […]
Leading Difficult People Through Listening (James 1:19)
Have you ever encountered a difficult person? At least four exist. They include the aggressive, the complainer, the people pleaser, and the passive resistive. The first two are direct in their challenges. The latter two are indirect. Beware, the difficult person might be you! Each of us has a bent toward one of these behaviors; […]
Wisdom in Conflict Management Styles: Collaborate (Proverbs 11:27; 13:15; Philippians 2:3-4)
How often do you collaborate when you experience interpersonal conflict? God’s design for wise conflict management is that we work together to seek win-win solutions. Proverbs says that we find what we seek: “He who seeks good finds good will, but evil comes to him who searches for it” (Proverbs 11:27). In order to discover […]
Wisdom in Conflict Management Styles: Avoid (Proverbs 26:4-5; 20:3; 26:17)
Are you risking combat with a fool? Are you thinking of getting involved in a quarrel that is not your own without being asked? Perhaps, it’s time to consider how to avoid the person with whom you are experiencing tension. Proverbs provides two scenarios when we should avoid our counterpart in conflict. First, we should […]
Wisdom in Conflict Management Styles: Accommodate when the Relationship is of Greater Value than our Personal Stakes (Proverbs 17:9)
Are you experiencing a conflict where you are winning the argument, but potentially losing a valued relationship? Perhaps, it’s time to consider how to accommodate the other person. Proverbs provides four scenarios when we should accommodate our counterpart in conflict. First, we accommodate another’s interest when we are wrong. Second, we accommodate when the issue […]
Wisdom in Conflict Management Styles: Accommodate when Wrong (Proverbs 6:1-5)
Are you caught in a conflict that would dissolve if you would merely accommodate another person’s interest? Solomon offered four scenarios when it is wise to accommodate. First, we must accommodate another’s interest when we are wrong. Proverbs says that if we have been trapped by a foolish decision, then we should go, humble ourselves, […]
Wisdom in Conflict Management Styles: Compete (Proverbs 2:12, 16; 19:8)
During interpersonal conflict, when do you compete? Compete means we will pursue our own interest at the expense of another’s, making the perceived task of greater importance than the relationship. It usually implies a zero sum game. We will win while the other person equally loses. Proverbs says that wisdom will save us from wicked […]
Wisdom in Conflict Management Styles: Compromise (Proverbs 25:8)
During interpersonal conflict, when do you compromise? Compromise is moderate toward another’s interest and moderate toward our interest. Each party in the conflict gives in a little. Consequently, we should compromise when both choices at hand are acceptable to us. The key word is acceptable. In conflict, if we can accept both choices (our initial […]
Wisdom in Conflict Management Styles (Proverbs 3:5-6)
How do you manage conflict? Solomon realized that we were guaranteed conflict (two objects attempting to occupy the same space at the same time), so he left us nearly 1,000 wise sayings for conflict management. Psychologists describe a grid of five conflict management styles, each determined by our perspective of another person’s interest versus that […]
Don’t Trust in the Gifts (Philippians 4:14-23)
Do you believe in God’s principle of replenishment, or do you worry about having enough resources to be content? In our fallenness, we have a tendency to trust in only what we can see. Paul called the Church at Philippi to trust in the Giver, not the gifts (Philippians 4:14-23). Charlatan philosophers of Paul’s day […]
Contentment (Philippians 4:10-13)
What is the secret to contentment? Two thousand years ago, stoic philosophers referred to contentment as “self-sufficiency,” or “to be independent of external circumstances.” Contentment literally means “to be held together.” Inside each of us is a desire to hold it all together. Paul closed his letter to the church at Philippi describing the secret […]
Christ-Like Qualities (Philippians 4:8-9)
Have you noticed that we practice what we ponder? The focus of our minds affects our behavior. When we dwell on Christ, our lives are filled with peace. When we don’t, we experience chaos. Paul summarized a list of Christ-like qualities to ponder and put into practice. “Finally, brothers, whatever is true, whatever is noble, […]
Peace within Ourselves (Philippians 4:6-7)
Do you ever worry so much that your heart hurts? For worriers, Paul first prescribed peace with God. Second, he prescribed peace with others. Third, he prescribed peace within ourselves. The Apostle wrote that we should not worry about anything. Rather, we should pray about everything so that Christ would align our hearts with His, […]
Peace with Others (Philippians 4:5)
When you worry, are you harsh with those around you? For worriers, Paul first prescribed peace with God. Second, he prescribed peace with others. The Apostle instructed: “Let your gentleness be evident to all. The Lord is near” (Philippians 4:5). God’s proximity to us is as close as the air that is in and around […]
Peace with God (Philippians 4:4)
When we worry, we have a divided inner being, one foot in with God and one foot out, trusting in ourselves. Worry is the problem; prayer is the solution; and three-dimensional peace is the result. First, Paul prescribed peace with God, and he communicated how: “Rejoice in the Lord always” (Philippians 4:4). Notice that he […]
Joy in Giving (Philippians 4:1-23)
Have you ever worried? Are you worrying right now? When we worry, we misalign our hearts (mind, will, emotions, and spirit). It often looks like this: our minds are focused on the future, afraid that we cannot control it; our wills reside in the present, frustrated that our expectations are not met; our emotions are […]